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Privacy Policy

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PLEASE READ THE PRIVACY POLICY BEFORE ACCESSING OUR WEBSITE - SINCE BY SIGNING UP AND REGISTERING YOU CLAIM YOU HAVE READ THIS INFORMATION.

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At JustLive© we take your privacy seriously and adhere to South African legislation concerning Protection of Personal Information.  We only ask you to provide information that we need in order to deliver the service or information you have requested.

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1. Information We Collect.

a) At this website, your personally identifiable information is collected from you when you use the website to perform certain tasks, such as:

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i) When you post or comment on an article or blogpost or send email to us (such as your name and email address).

ii) When you send email to a professional listed in one of the professional directories (such as your name and email address) or when you email a friend about a professional (such as your name and email address and your friend’s name and email address). Please note that we do not read or retain the message in your e-mail. 

iii) When you book an online coaching or counselling chat (video or written) all information is secure and encrypted.

iv) When you fill out assessments or self-tests, the assessments and tests are administered by third-parties which have their own Privacy Policies concerning information they may collect from users. Please refer to third party policies via the Privacy Policy links on the assessment and test pages. 

v) When you subscribe to a publication (such as your name and address). 

vi) When you purchase online coaching or counselling. Your payment information is submitted directly to the payment processor (third party company), who is responsible for its use and security.

vii) When you register for our newsletter or as a member of the Site, we collect information that will be used to create your profile.  We collect additional information for our records that may not be displayed as part of your directory profile, but is necessary to check the information you provide or accept payment from you. 

viii) When you open an email communication from us in your email program, or access the Site, we may use software technology and other technology that advises us which emails have been opened by the recipients, and provides other user statistics. This allows us to know how well customers respond to certain communications and the effectiveness of our marketing campaigns.

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b) In addition, like most sites, we maintain logs of site usage for purposes such as to evaluate our users' interest level in areas of the website, which and how many pages they look at, how long they stay on the website, and what Web browsers are used. This data is tracked in aggregate form, not at an individual user level, and is not uniquely identifying. The aggregate level data may be shared with third parties and the public.

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2. Our Use of Your Information. We only use information we collect to provide you the services on our website that you request.

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a) We share information with third parties only when needed to deliver to you products or services that you request. For example, we share information with the payment operating company that processes’ online payments and information from those who book online services with us. Otherwise, we do not share or sell any personally identifiable information about website visitors.  As mentioned in the Terms of service, we adhere to the South African P.O.P.I.A., protecting our client’s personal information.

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b) We may use a software technology called "cookies" to create a personalized Web experience for our users. Cookies cannot be used to find your name, email address, or anything that is uniquely identifying about you, unless you provide that information. We use cookies for those applications that require us to keep track of information to customize results. If you don't have your browser set to accept cookies, certain areas of the website may not function properly. 

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c) We use third-party advertising companies to serve ads when you visit our website. These companies may use information you disclose on the Site.

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d) When you click on links and/or ad banners that take you to third-party websites, the third party may collect information about you at their Web site. The third party may have its own privacy policies that differ from ours. We encourage you to read the posted privacy statement whenever interacting with any website you visit.

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3. Your Posted information. The information you post and disclose on the website, such as blogposts, directory information and comments, are made available to be seen and read by other users of the website. No such materials are treated confidentially.  We cannot give any assurances that such information is not still available from servers maintained by others (such as search engines or proxy servers) or that others have not already downloaded and stored such materials.

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4. Limitations. Though we make every effort to preserve your privacy, we cannot guarantee your privacy. Further, we may disclose personal information when required by law or where we have a good-faith belief that such action is necessary to comply with a judicial proceeding, a court order or legal process served on us. We may also disclose personal information in cooperation with a law enforcement request.

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5. Amendment. We reserve the right to change this policy in accordance with the amendment policy in the website’s Terms of Use.

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JustLive (Pty) Ltd, Reg. no: 2016/270960/07 trading as, JustLive© Coaching and Counselling; and Life Enrichment Matrix© is a service mark of JustLive© Coaching and Counselling, Johannesburg, South-Africa. 2022.

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